Privacy Policy

Last updated:

Royal Reels Casino ("we", "our", "us") is operated by Digibrite SRL. This Privacy Policy explains how we collect, use, disclose and safeguard your personal information when you access our website and services.

1. Information We Collect

We collect the following categories of personal information:

  • Identity data: full name, date of birth, copies of identification documents for KYC verification.
  • Contact data: email address, phone number, country of residence.
  • Financial data: payment method details, transaction history and deposit/withdrawal records.
  • Technical data: IP address, browser type, device identifiers, cookies and usage logs.
  • Gameplay data: game history, session durations, wagering activity and bonus usage.

2. How We Use Your Information

We process your data to provide our services, comply with legal obligations (including AML/KYC requirements), process payments, personalise your experience, send relevant promotional communications (where consent is given) and prevent fraud and problem gambling.

3. Sharing of Information

We do not sell your personal data. We may share information with payment processors, identity verification providers, licensed game software suppliers, and regulatory authorities where legally required. All third parties are contractually bound to maintain the confidentiality of your data.

4. Cookies

Our website uses cookies to improve functionality, analyse traffic and personalise content. You can manage cookie preferences in your browser settings. Disabling cookies may limit certain features of the site.

5. Data Retention

We retain personal data for as long as necessary to provide services and fulfil legal obligations — typically five years following account closure, in line with financial regulations.

6. Your Rights

Subject to applicable law, you have rights to access, correct, delete or restrict processing of your data. To exercise your rights, contact our support team via live chat or email.

7. Security

We use SSL encryption, secure data centres and strict access controls to protect your information. However, no internet transmission is entirely risk-free.

8. Contact

For privacy inquiries, contact us via the Contacts page.